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“YUEDI365,TIANTIANHAOFUWU”FUWUCHENGNUO

服务承诺

    HEBEIYUEDIJITUAN“YONGHUZHISHANG、ZHENCHENGFUWU、GAOXIAOFUWU”DEFUWUZONGZHI,BUJINZHENCHENGDIWEIYONGHUTIGONGXIANJIN、GAOZHILIANGDEXINNENGYUANQICHECHANPIN,GENGWEIYONGHUTIGONG“KUAILE.YUEXIN”FUWU。“FEIYUEFAZHAN、QIDIWEILAI”SHISHOUHOUFUWUKEZHIZHEZHUIQIUDEMUBIAO。WEIZUOHAO“KUAILE.YUEXIN”FUWUGONGZUO,HEBEIYUEDIXIANGQUANGUOGUANGDAYONGHUZHENGZHONGTUICHU“YUEDI365,TIANTIANHAOFUWU”FUWUCHENGNUO。WEICI,SHOUHOUFUWUBUZHIDINGLE“KUAILE.YUEXIN”FUWUBIAOZHUN,YAOQIUFUWURENYUANYANGEANZHAOFUWUCHENGNUOHE“KUAILE.YUEXIN”FUWUBIAOZHUNKAIZHANSHOUHOUFUWUGONGZUO,JIANCHI“YONGHUZHIXUYIGEDIANHUAQIYUSHIQINGWOMENLAIBAN”DEYUANZE。

“3”代表3个基本服务理念:“用户至上、真诚服务、高效服务”

    1、YONGHUZHISHANG:XIANGYONGHUZHISUOXIANG,JIYONGHUZHISUOJI,GANYONGHUZHISUOXU,JIEYONGHUZHISUONAN。

    2、ZHENCHENGFUWU:PEIXUN、ZOUFANGXINKEHU,DINGQIHUIFANGLAOKEHU,DAGEDIANHUABAOGEXIN,FUWUJISHIDAOSHENBIAN。

    3、 GAOXIAOFUWU:YIBANGUZHANGDANGRIJIEJUE,ZHONGDAGUZHANGSANRINEIJIEJUE。

“6”代表河北跃迪6项用户承诺

HEBEIYUEDIJITUANXIANGGUANGDAYONGHUZHENGZHONGCHENGNUO:

    1、KAITONG24XIAOSHIFUWUREXIAN:0311-68105000(RI)/17732193396(YE)

    2、DUIXINGOUCHEYONGHUTIGONGMIANFEIJISHUPEIXUN。

    3、DUIGOUCHEYONGHUSHIXINGFUWUHUIFANG。

    4、JIEDAOYONGHUDEQIUZHUXINXIHOU,:YIBANGUZHANGDANGRIJIEJUE,ZHONGDAGUZHANGSANRINEIJIEJUE。

    5、DUIFUHEGUIDINGDECHELIANG,ZHILIANGBAOXIUQINEIMIANFEIJISHUFUWU。FUWURENYUANDAODAXIANCHANGHOU,YIBANGUZHANGDANGRIJIEJUE,ZHONGDAGUZHANGSANRINEIJIEJUE。

    6、DUIBAOXIUQIWAIDECHELIANGTIGONGYOUCHANGDEJISHUHEPEIJIANFUWU。

“5”代表统一5个思想认识:

    1、FUWUSUDU:JISHUZHIYUAN、XIANCHANGFUWUHEBEIJIANZHICHIYINGJISHI;

    2、FUWUJINGDU:MEICIDESHOUHOUFUWU,YAOQIUSHULIBUDUANZHONGFUDEJINGPINYISHI,MEIYOUHOUHUANDELINGQUEXIANYISHI,FUWUGUIFANDESHISHIYAOJINGYIQIUJING。

    3、FUWUSHENDU:GENJUFUWUZHENGCETIGONGDAOWEIDEBIAOZHUNFUWUHUOZENGZHIFUWU。

    4、FUWUGUANGDU:MANZUHECHUANGZAOXINGYINDAOYONGHUXUQIU,KAITUOXINSHICHANG。

    5、FUWUGAODU:FUWUDEZHILIANGHEXIAOGUOYAOGAOYUCONGQIANDEZIJI,GAOYUWOMENDEJINGZHENGDUISHOU,GAOYUYONGHUDEQIWANG。ERQIEFUWUDEGAODUSHIJIANLIZAIFUWUDESUDU、FUWUDEJINGDU、FUWUDESHENDU、FUWUDEGUANGDUDENGJICHUSHANGDE。

服务宗旨

“YONGHUZHISHANG、ZHENCHENGFUWU、GAOXIAOFUWU” DAZAO“HEBEIYUEDI”TEYOU“KUAILE.YUEXIN”PINPAIDESIXIANG,ZUODAOXIANGYONGHUZHISUOXIANG,JIYONGHUZHISUOJI,GANYONGHUZHISUOXU,JIEYONGHUZHISUONAN,WEIHUHEBEIYUEDIJIQICHANPINDEXINYU。

服务目标

FEIYUEFAZHAN QIDIWEILAI!

FUWUJISHIXING  100%

FUWUZHILIANG     97%

KEHUHUIFANGLV  100%

KEHUMANYIDU   97%

服务作风及态度

   1、JIEDAIYONGHUYAOREQING、NAIXIN,BUDETUIWEICHEPI。

   2、TINGQUYONGHUYIJIANYAOXUXIN,BUDEHEYONGHUZHENGCHAO。

   3、DUIDAIYONGHUYAOYISHITONGREN,BUDEHOUCIBOBI。

   4、JIEDAOXINXIYAOSHANSHISHANZHONG,BUDEBUGUANBUWEN。

   5、FUWUGONGZUOYAOJISHI、GUODUAN,BUDETUONIDAISHUI。

   6、DUIDAIGONGZUOYAOJIANCHIYUANZE,BINGGONGBANSHI,BUDECHINAKAYAO。

   7、GUANCHEZHIDUYAOYANSURENZHEN,BUDEZIXINGQISHI。

   8、CHULIWENTIYAOSHISHIQIUSHI,BUDENONGXUZUOJIA。

   9、DUIDAIGONGZUOYAOGESIQIZHI,BUDESHANGTUIXIAXIE。

   10、FAXIANWENTIYAOQUANMIANJIANCHA,BUDEJIUSHILUNSHI。

来访客户接待规范

    DUILAIGONGSIHEFUWUZHANTOUSUFUWUZHILIANGWENTIDEKEHU,YINGXIANGXIXUNWENBINGJILUSHANGCIGUZHANGFASHENGGUOCHENG、WEIXIUFUWUGUOCHENG、BENCIGUZHANGGUOCHENGHUOKEHUFUWUYAOQIUBEIJUJUE、YANWUDEGUOCHENG。ZAI2XIAOSHINEIDAFUKEHUCHULICUOSHIFANGAN,SUIHOUDIAOCHACHULI,BINGJIANGJIEGUOTONGBAOJIKEHU。


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